"Great location, friendly staff and new apartments) Respond really quickly on any problem, clean and fresh all the time.I love it!😍Great place. Good leasing agents. Clear discount structure. Still being built. Seems secure.
The only negative is that they rarely answer phones😎"
"The Alexan has been great so far. They have been accommodating to me and assisting me where needed. I think they could be more responsive to email and other inquiries, especially regarding maintenance."
"We have been living in this complex for three months and we are having an awesome experience. The location is perfect for us, just in the heart of the city and the amenities and features of the apartment are incredible. We will recommend people to live here with us!"
"Great location Needs security in garage and access areas from garage. Quick response from maintenance Clean common areas Leasing staff very helpful would improve with concierge 24 hour Better security on entrance doors from garage. More community activities /social events"
"This building is beautiful and the amenities are luxurious yet comfortable. I enjoy waking up and going to sleep here everyday. The cleanliness of the common areas is outstanding. The gym and pool areas are always well kept and smelling fresh. The staff is on top of everything and very personable. I feel the value I am getting is worth the rent."
"Living here is great. Fun events to go to and meet other residents. Apartments are very nice and the amentities are great. The gym has top of the line equipment. Only negative is the windows could be better quality to sound proof and I wish the blinds were a pull shade instead."
"Alexan is a great place to live i love the staff and the amenities, my place is perfect and parking is a breeze. I was at the pool the other day and i ended up falling asleep on the relaxing outdoor furniture."
"It's a very great place to live. Wonderful people all around to be concierge's employees maintenance and neighbors. Gym facilitiefacilities has a good amount of equipment to fit any style of workout."
"It was a pleasure to meet management team for the first time we visit Alexan. I'm so happy with the fact that we will be the very first residents who live in this apartments. I can't wait to enjoy living Alexan downtown."
"New with great amenities. I came in late on my flight, and instead of turning away from me as I knocked on the door, the staff member was able to help me even though the office was closed. This was done with a smile and with genuine customer service."
"I have been here a month and I love it. The amenities, the staff, the price, the location. They all can’t be beat on downtown. I can walk to 50 restaurants and bars, walk to baseball and basketball. There are also nice parks to walk to as well. It feels like I am the only one here sometimes, so it feels like my own place because there are so many different common spaces to lounge around in. Do yourself a favor and check it out if you plan on relocating"
"The apartments are beautiful and located right in downtown! The pool area is beautiful and I love having a gym right in the building. Nightly trash pickup is super convenient! The management is very helpful and friendly!"
"Thus far my experience with the Alexan team has been wonderful! They have gone above and beyond to assist me with an easy move in, and while their patience has been tested by my neediness they never seem to be bothered. Thank you!"
"Visited more than 10 different potential locations where I wanted to settle in Houston and I chose Alexan Downtown. Not because it was just as swanky or more than the rest, it was the personal relationship from the staff that made my decision easy. Felt like we went way back (Ashley and Margo). The plan was to shop them all (Catalyst, The Rice, The Carter etc..), then sit in my own batcave and make a decision. However, the vibes I picked up on from the staff made me to say "Cool. Nailed It!" Gilbert in there deserves a bottle and promotion.
Ask the right questions and itll be a breeze. Pricing and promotions are very clear on the website itself. Other than that the building itself is resort style stuff. Over and Out ✌"
"I haven't moved in yet, but if it is anything like the treatment I received prior, it's going to be wonderful living there. Looking forward to moving in this month! S/O to Sarah in the leasing office."