Reviews

Average Rating 4.89 | 45 Reviews

"Great location, friendly staff and new apartments) Respond really quickly on any problem, clean and fresh all the time.I love it!😍Great place. Good leasing agents. Clear discount structure. Still being built. Seems secure. The only negative is that they rarely answer phones😎"
"The Alexan has been great so far. They have been accommodating to me and assisting me where needed. I think they could be more responsive to email and other inquiries, especially regarding maintenance."
"Great mixed community of singles, families, professionals. Community areas are well-kept and fun (pool, BBQs, fitness center) and easy to use."
"Just moved in and so good to be home! Everyone has been so very helpful - beautiful apartments and grounds! Quiet area most of the time and mice to be able to walk to restaurants"
"We have been living in this complex for three months and we are having an awesome experience. The location is perfect for us, just in the heart of the city and the amenities and features of the apartment are incredible. We will recommend people to live here with us!"
"Location and apartment complex is the best in downtown! Amenities and staff are wonderful. Everything here is nice and clean. Would recommend Alexan to anyone."
"Great location Needs security in garage and access areas from garage. Quick response from maintenance Clean common areas Leasing staff very helpful would improve with concierge 24 hour Better security on entrance doors from garage. More community activities /social events"
"This building is beautiful and the amenities are luxurious yet comfortable. I enjoy waking up and going to sleep here everyday. The cleanliness of the common areas is outstanding. The gym and pool areas are always well kept and smelling fresh. The staff is on top of everything and very personable. I feel the value I am getting is worth the rent."
"So far we love the community. Looking forward to meeting more people during a get-together. The location is perfect for walking to many places and our dogs love it too :)"
"Great staff and property! One of the newer properties downtown that is in walking distance to a lot of entertainment! The staff is always smiling and willing to help."
"Great leasing process. Everyone in the office was very helpful and very willing to help us. There’s lots a cool restaurants and bars around the area that make it fun to live here"
"Have not moved in yet, but already know it’s going to be fantastic! Just with the tour, I knew that this place was it and I was super stoked to get my lease!"
"Love the atmosphere and beautiful furniture The swimming pool is awesome and the customer service is phenomenal Great easy application process"
"This apartment community is very secure & quiet. It has alot to offer & the location is great. Definitely worth every penny. Will recommend to friends and family."
"So far it’s great. I had a quick timeframe to move in and the staff was very helpful making that happen. Also, move in went very smooth. Very excited"
"I haven't moved in yet, but the staff is AMAZING! I am exciting about the move and can only imagine how my stay at the Alexan will be. Thank you!"
"Ashley was great to work with. Very professional. and helpful. Great property in a great location downtown accessible to restaurants, theater and night life."
"The building has excellent amenities, friendly staff, beautiful apartments, and great location. I would highly recommend the Alexan Downtown community"
"Living here is great. Fun events to go to and meet other residents. Apartments are very nice and the amentities are great. The gym has top of the line equipment. Only negative is the windows could be better quality to sound proof and I wish the blinds were a pull shade instead."
"Thus far we are 100 percent satisfied with our choice of the Alexan Downtown. The staff has been excellent and the property has exceeded our expectations."
"I loved everything from the amenities to the friendly leasing agents! The rooms I saw were amazing I cannot imagine not loving living at Alexan."
"Alexan is a great place to live i love the staff and the amenities, my place is perfect and parking is a breeze. I was at the pool the other day and i ended up falling asleep on the relaxing outdoor furniture."
"Staff has gone over and above to welcome me to my new home at Alexan downtown. Community is nice and friendly! Thanks for making my transition to Houston a great experience!"
"It's a very great place to live. Wonderful people all around to be concierge's employees maintenance and neighbors. Gym facilitiefacilities has a good amount of equipment to fit any style of workout."
"It was a pleasure to meet management team for the first time we visit Alexan. I'm so happy with the fact that we will be the very first residents who live in this apartments. I can't wait to enjoy living Alexan downtown."
"great customer service - loved Gilbert and his tour of the complex. appreciate the resident parties and events and am excited to meet new people."
"So far the experience has been good. Will be moving in today and look forward to meeting everyone and seeing what living there is all about."
"Nice place. Smells good. Nice pool. Nice elevator. Nice carpet. Nice chair. Nice oven. Nice grill. Nice Parking. Nice trash shoot. Nice staff."
"New with great amenities. I came in late on my flight, and instead of turning away from me as I knocked on the door, the staff member was able to help me even though the office was closed. This was done with a smile and with genuine customer service."
"Incredibly friendly and helpful staff, great amenities and finishes, reasonable price for the area. I love being downtown and around os many restaurants and bars. Couldn't be happier."
"I have been here a month and I love it. The amenities, the staff, the price, the location. They all can’t be beat on downtown. I can walk to 50 restaurants and bars, walk to baseball and basketball. There are also nice parks to walk to as well. It feels like I am the only one here sometimes, so it feels like my own place because there are so many different common spaces to lounge around in. Do yourself a favor and check it out if you plan on relocating"
"The staff has been extremely helpful during the leasing process. Very attentive, friendly, and responsive. Great location, good amenities and price."
"I just love The Alexan staff! They made looking for an apartment easy and welcoming. I knew when I walked in the door that this was home. I’m all about customer service and I will give them 200."
"So excited to move in... Sarah was awesome and answered all questions I had...she was knowledgeable and made sure we chose the correct apartment for my needs"
"The apartments are beautiful and located right in downtown! The pool area is beautiful and I love having a gym right in the building. Nightly trash pickup is super convenient! The management is very helpful and friendly!"
"Thus far my experience with the Alexan team has been wonderful! They have gone above and beyond to assist me with an easy move in, and while their patience has been tested by my neediness they never seem to be bothered. Thank you!"
"First few days at the Alexan have been great, noise levels are so low for downtown, location is great for work and restaurants. The staff is amazing and super friendly!"
"Things are great so far the move in date is on the 11th of April, so im just looking for furniture so we can get ready for our move in date.."
"Visited more than 10 different potential locations where I wanted to settle in Houston and I chose Alexan Downtown. Not because it was just as swanky or more than the rest, it was the personal relationship from the staff that made my decision easy. Felt like we went way back (Ashley and Margo). The plan was to shop them all (Catalyst, The Rice, The Carter etc..), then sit in my own batcave and make a decision. However, the vibes I picked up on from the staff made me to say "Cool. Nailed It!" Gilbert in there deserves a bottle and promotion. Ask the right questions and itll be a breeze. Pricing and promotions are very clear on the website itself. Other than that the building itself is resort style stuff. Over and Out ✌"
"Although I am new to the community, I can definitely tell that my experience is so far so good. :) I believe it will be the same months from now."
"I haven't moved in yet, but if it is anything like the treatment I received prior, it's going to be wonderful living there. Looking forward to moving in this month! S/O to Sarah in the leasing office."
"Clean, quiet, great location, everyone is polite and helpful. Very happy. Easy move-in. Right when I moved in, my apartment needed a few minor repairs. They were handled immediately."
"Beautiful new property. Amazing leasing team. Great affordable floorplans in an amazing part of downtown, in the heart of where the action happens."
"This is an amazing community with amazing people! My move in was seamless and the entire staff was so accommodating. I'm so happy to be an Alexan DT resident!!"
"My first living experience Downtown at its finest! Location is everything & walking distance from all my favorite restaurants, bars and minute maid park!"
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